COMING SOON!
SERVICE NOT ACTIVE YET
Emergency After Hours Services
In pain? You don’t need to wait days for an Appointment.
Severe ingrown toenails, toe infections, nail injuries, fractures and sudden foot pain can become worse very quickly. Our urgent care service provides fast telehealth triage and priority in-clinic treatment when your feet can’t wait. This service operates outside normal clinic hours and is designed for patients needing rapid assessment and treatment.
How to access urgent after hours care
IMPORTANT!
All urgent requests begin with TeleHealth triage. We do not provide medical advice via text message.
Step 1 — Text Our Urgent Care Number (NOT ACTIVE YET - PENDING)
Send a text (SMS) message including:
- Your full name
- Brief description of the problem
- How long it has been present
- Your level of pain (1–10)
- Photos of the toe/foot if possible
Example text:
“Hi, my name is Sarah Smith. I have a very painful ingrown toenail for 4 days, pain 8/10. I think it may be infected.”
You will then receive a secure link to book a TeleHealth consultation.
Step 2 - Book & Pay Telehealth Triage Consultation ($90).
All urgent care begins with a Telehealth consultation ($90).
During Telehealth we will:
• Assess your condition
• Provide medical advice and treatment recommendations
• Prescribe medication if appropriate
• Decide if you need also urgent treatment at our Woolloongabba clinic after hours.
A secure payment link will be sent via SMS.
Your Telehealth appointment is confirmed once payment is completed.
Important:
If you require an in-clinic appointment, your $90 Telehealth fee is credited toward your visit.
STEP 3 — If Needed, Attend Urgent In-Clinic Appointment
If urgent treatment is required, we will organise a same-day or same- weekend appointment where possible, and staffing is available.
After-Hours Call-Out Fee (Clinic-Based):
$100 (Saturdays), $150 (Sundays)
Additional Professional Fees will apply for all services provided, including treatments, medical products and medical aids (eg moon boots) in addition to the Call-Out Fee.
A fees estimate will be provided prior to any treatment for informed financial consent. Private health fund rebates may apply for these services depending on your own circumstances and insurance policy. We are unlikely to be able to provide an accurate estimate of this in advance for after hours services.
Urgent Foot & Ankle Conditions We Treat
We offer evaluation and treatment for a wide range of podiatric emergencies, including:
- Severe foot or ankle pain
- Sprains and fractures
- Sports-related injuries
- Ingrown toenails and infections
- Diabetic foot complications
- Cuts, wounds, or puncture injuries
- Swelling and inflammation
- Sudden heel or arch pain
- Toenail trauma
- Difficulty walking due to pain or injury
Fast, Compassionate Care
Our goal is to provide efficient treatment in a comfortable and supportive environment. We understand that emergencies can be stressful, which is why we prioritize urgent cases and work quickly to diagnose the issue and recommend the best course of treatment.
When to Seek Emergency Podiatry Care
You should seek immediate attention if you experience:
- Sudden or intense foot pain
- Signs of infection such as redness, warmth, swelling, or drainage
- A foot or ankle injury that limits walking
- Bleeding wounds or open sores
- Diabetic foot concerns
- Changes in skin color or sensation
Ignoring symptoms can sometimes lead to more serious complications, especially for patients with diabetes or circulation issues.
Schedule an Emergency Appointment
If you are experiencing a foot or ankle emergency, contact The Podiatry Practice as soon as possible.
Our team is committed to providing timely care and helping you return to comfort and mobility quickly.